iOS app - can't add new server

jlbrown
edited December 2020 in SecuritySpy
Have changed the Url on our Security Spy server. When I 'add new server' in the iOS app, I can fill in all the details but the 'Continue' button does not work.

I can connect OK using a web browser.

Any ideas? iOS 14.

Thanks, James

Comments

  • Hi James,

    The Continue button will only work if you have entered a valid domain name (e.g. example.viewcam.me) so please check this. If you still can't get it to work, please email us and include a screenshot of the "New Server" screen as set up just before you click the Continue button.
  • Thanks Ben, I was adding the 'https://' at the start. Changed to just the hostname and Continue button now works.

    It's still not connecting through the WAF, but will start another discussion for that.

    Thanks for you help, James.