Q. Can RemoteSight run before login?
A. Unfortunately not, because the system blocks access to many video and audio devices unless a user is logged in. For security, you can enable a screen saver that requires a password to dismiss (this can be set up in the Desktop & Screen Saver, and Security system preferences).

Q. What video input devices are supported?
A. Built-in iSight cameras; any "UVC" USB camera; any "IIDC" FireWire camera; any camera supported by the macam driver software; any camera supported by the IOXperts driver software. Other cameras that come with their own Mac-compatible driver software may also work but we haven't yet compiled a list. DV camcorders are currently not supported.

Q. Do I need to use SecuritySpy?
A. Not necessarily. Part of RemoteSight's design is to augment a video surveillance system based around SecuritySpy, although RemoteSight is still useful as a standalone application due to its web interface that can be viewed in Safari or FireFox. However, to get full use of RemoteSight we do recommend SecuritySpy for two reasons: the first is that a web browser can display the video streams from RemoteSight, whereas SecuritySpy can also receive and play the audio stream. For monitoring video and audio from RemoteSight (without recording), SecuritySpy is free for this purpose. The second reason is that SecuritySpy can additionally record the video and audio streams. This requires you to purchase a SecuritySpy license.

Q. Can I disable the small icon/menu that RemoteSight places in the right side of the menu bar?
A. No, this icon informs anyone using the computer that they might be observed. We do not condone spying on people without their knowledge.

Q. I forgot the username or password to log onto the RemoteSight web server - how do I reset these?
A. If RemoteSight is currently running, you first have to quit it - this can be done using the Activity Monitor application in your /Applications/Utilities/ folder: open Activity Monitor, select RemoteSight from the list of open Applications and click the "Quit Process" button in the top left-hand corner of the Activity Monitor window. Next, delete the RemoteSight Preferences file, which you will find in your ~/Library/Preferences/ folder (within your user folder), by dragging it to the Trash. This procedure erases all settings.