REOLINK Hub issue.
I have a REOLINK Hub and an Argus ECO Ultra camera. The Hub makes the camera stream available to SecuritySpy and supports RTMP; HTTP; HTTPS; RTSP; & ONVIF. I have all except RTMP enabled. The video is then available in two streams.
Clear: 3849*2160 and h265. There are rate options for 10, & 15 fps, and bitrates of: 1024, 1536, 2048, 3072, & 4096. I have selected 10fps @ 2048fps.
and
Fluent: 896*512 and h264. There are rate options for 10, 12 & 15 fps, and bitrates of: 64, 128, 160, 192, 256, 384, 512, & 672. I have selected 10fps @ 256fps.
In SecuritySpy the camera is configured as ONVIF with H.265 RTSP and 5 (Medium) Quality.
Now the problem. Around every 20 minutes, SecuritySpy logs a "No valid video frame received from device recently," or "No key frames received from device recently." or both. Meanwhile, around once a minute the camera window drops the image and displays "No valid frame recently." The connection is then re-established shortly thereafter.
Any ideas on how I can fix this?
Comments
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Log sample for 2 hours:
03/11/2025 15:13:33 Error from camera "Mailbox exterior", it will be closed. Network device error. No valid video frame received from device recently. 6.15,70902,81103/11/2025 15:28:56 Error from camera "Mailbox exterior", it will be closed. Network device error. No key frames received from device recently. 6.15,70902,81203/11/2025 15:43:58 Error from camera "Mailbox exterior", it will be closed. Network device error. No valid video frame received from device recently. 6.15,70902,81103/11/2025 16:14:11 Error from camera "Mailbox exterior", it will be closed. Network device error. No valid video frame received from device recently. 6.15,70902,81103/11/2025 16:44:19 Error from camera "Mailbox exterior", it will be closed. Network device error. No valid video frame received from device recently. 6.15,70902,811 -
Camera info
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Different configuration, but I'm having the exact same issue with my cameras. I've actually had this issue for years now. I'm using Unifi/Ubiquiti from end-to-end on the network. It started happening after an update in 2023, and I still have not been able to figure it out.
Mine are PoE ONVIF cams from Amcrest. Every now and then, I will search the forum to see if anyone has had a similar issue or breakthrough. What sucks is, if I switch to Unifi's security cam software, everything runs without issue. So I know it's not the network or network settings.
I would just abandon my subscription, but I love this software and its integration with Indigodomo. So I just deal with it. BTW, I still use AD2USB today, and thank you for that plugin; it's been like a decade! Feeling validated to see you having this same issue. I've tried every setting to no avail.
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edited below.
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as I examine my logs more, you can tell exactly when I updated to the latest version (whatever changes were made have exacerbated the issue) it went from happening a few times a day (v6.14), to happening every few minutes (v6.16):
11/18/2025 12:55:26 Warning: media stream problem with camera "Entryway". Excessive packet loss. 6.14,10,835
11/19/2025 17:06:40 Error while opening camera "Entryway". Failed to open device. Network is unreachable. 6.14,66040,51
11/19/2025 17:06:40 Error from camera "Entryway", it will be closed. Couldn't open camera. Network is unreachable. 6.14,2080,51
11/19/2025 17:06:40 Error while opening camera "Kitchen-Family Room". Failed to open device. Network is unreachable. 6.14,66040,51
11/19/2025 17:06:40 Error from camera "Kitchen-Family Room", it will be closed. Couldn't open camera. Network is unreachable. 6.14,2080,51
11/21/2025 13:31:37 Error from camera "Garage", it will be closed. Network device error. No valid video frame received from device recently. 6.14,70902,811
11/21/2025 13:32:05 Error from camera "Garage", it will be closed. Network device error. No key frames received from device recently. 6.14,70902,812
11/22/2025 01:24:27 Error from camera "Kitchen-Family Room", it will be closed. Failed to decompress incoming video frame. Image data decompression failed - bad data. 6.14,22185,-12909
11/22/2025 02:19:07 Error from camera "Kitchen-Family Room", it will be closed. Failed to decompress incoming video frame. Image data decompression failed - bad data. 6.14,22185,-12909
11/22/2025 04:35:54 Error from camera "Kitchen-Family Room", it will be closed. Failed to decompress incoming video frame. Image data decompression failed - bad data. 6.14,22185,-12909
11/22/2025 05:30:38 Error from camera "Kitchen-Family Room", it will be closed. Failed to decompress incoming video frame. Image data decompression failed - bad data. 6.14,22185,-12909
11/22/2025 07:20:02 Error from camera "Kitchen-Family Room", it will be closed. Failed to decompress incoming video frame. Image data decompression failed - bad data. 6.14,22185,-12909
11/22/2025 17:14:09 Error while opening camera "Entryway". Failed to open device. Network is unreachable. 6.14,66040,51
11/22/2025 17:14:09 Error from camera "Entryway", it will be closed. Couldn't open camera. Network is unreachable. 6.14,2080,51
11/22/2025 17:14:10 Error while opening camera "Kitchen-Family Room". Failed to open device. Network is unreachable. 6.14,66040,51
11/22/2025 17:14:10 Error from camera "Kitchen-Family Room", it will be closed. Couldn't open camera. Network is unreachable. 6.14,2080,51
11/23/2025 06:19:16 Error from camera "Garage", it will be closed. Network device error. No valid video frame received from device recently. 6.14,70902,811
11/23/2025 06:19:42 Error from camera "Garage", it will be closed. Network device error. The operation timed out. 6.14,70900,800
11/24/2025 18:33:54 Error from camera "Front Door", it will be closed. Network device error. The operation timed out. 6.14,8440,800
11/24/2025 18:33:54 Error from camera "Driveway", it will be closed. Network device error. The operation timed out. 6.14,8440,800
11/24/2025 18:33:54 Error from camera "Top Patio Deck", it will be closed. Network device error. The operation timed out. 6.14,8440,800
11/24/2025 18:33:54 Error from camera "Laundry side gate", it will be closed. Network device error. The operation timed out. 6.14,8440,800
11/24/2025 18:33:54 Error from camera "Garage", it will be closed. Network device error. The operation timed out. 6.14,8440,800
11/24/2025 18:33:54 Error from camera "Laundry Room", it will be closed. Network device error. The operation timed out. 6.14,8440,800
11/24/2025 22:44:22 Error from camera "Front Door", it will be closed. Network device error. The operation timed out. 6.16,70901,800
11/24/2025 22:44:22 Error from camera "Driveway", it will be closed. Network device error. The operation timed out. 6.16,70901,800
11/24/2025 22:44:22 Error from camera "Top Patio Deck", it will be closed. Network device error. The operation timed out. 6.16,70901,800
11/24/2025 22:44:22 Error from camera "Laundry side gate", it will be closed. Network device error. The operation timed out. 6.16,70901,800
11/24/2025 22:44:22 Error from camera "Garage", it will be closed. Network device error. The operation timed out. 6.16,70901,800
11/24/2025 22:44:22 Error from camera "Laundry Room", it will be closed. Network device error. The operation timed out. 6.16,70901,800
11/24/2025 22:44:49 Error from camera "Front Door", it will be closed. Network device error. No key frames received from device recently. 6.16,70902,812
11/24/2025 22:44:49 Error from camera "Driveway", it will be closed. Network device error. No key frames received from device recently. 6.16,70902,812
11/24/2025 22:44:49 Error from camera "Top Patio Deck", it will be closed. Network device error. No key frames received from device recently. 6.16,70902,812
11/24/2025 22:44:49 Error from camera "Laundry side gate", it will be closed. Network device error. No key frames received from device recently. 6.16,70902,812
11/24/2025 22:44:49 Error from camera "Garage", it will be closed. Network device error. No key frames received from device recently. 6.16,70902,812
11/24/2025 22:44:49 Error from camera "Laundry Room", it will be closed. Network device error. No key frames received from device recently. 6.16,70902,812
11/24/2025 22:45:59 Error from camera "Top Patio Deck", it will be closed. Network device error. The operation timed out. 6.16,70900,800
11/24/2025 22:46:00 Error from camera "Laundry side gate", it will be closed. Network device error. The operation timed out. 6.16,70900,800
11/24/2025 22:48:24 Error from camera "Laundry Room", it will be closed. Network device error. The operation timed out. 6.16,89900,60
11/24/2025 22:52:28 Error from camera "Front Door", it will be closed. Network device error. No valid video frame received from device recently. 6.16,70902,811
11/24/2025 22:52:28 Error from camera "Driveway", it will be closed. Network device error. No valid video frame received from device recently. 6.16,70902,811
11/24/2025 22:52:28 Error from camera "Garage", it will be closed. Network device error. No valid video frame received from device recently. 6.16,70902,811
11/24/2025 22:54:04 Error from camera "Driveway", it will be closed. Network device error. The operation timed out. 6.16,70900,800
11/24/2025 22:54:05 Error from camera "Front Door", it will be closed. Network device error. The operation timed out. 6.16,70900,800
11/24/2025 22:56:29 Error from camera "Top Patio Deck", it will be closed. Network device error. No valid video frame received from device recently. 6.16,70902,811
11/24/2025 22:56:29 Error from camera "Laundry Room", it will be closed. Network device error. No valid video frame received from device recently. 6.16,70902,811
11/24/2025 22:58:05 Error from camera "Laundry Room", it will be closed. Network device error. The operation timed out. 6.16,70900,800
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So i tried going back to v6.14, since it was happening less-so on that that version. I'll let you know how that goes.
