Same event recorded 2X?

fishpick
fishpick
in SecuritySpy

Just messing around with the software and a single camera (2 feeds) with continuous capture and motion detection... This has happened a few times now so I finally took a screen shot.

Same event - the camera records it and then about 2 minutes later - the video loops and the same event is registered and triggered.

If I press play on the first event and just watch the video - the guy drops off the package, gets in the truck and drives away - then suddenly the truck blinks back into existence, he gets back out delivers the package and drives away...

Since I saw it happen in real time - I assure he did not teleport back. the 17:46 is the real event - by 17:48 he was long gone...

Screen Shot 2022-03-13 at 6.32.31 PM.png


Comments

  • Ben
    Ben

    Since you have both Continuous and Motion recording enabled, this event will in fact be recorded twice - one for each. However from your description it sounds like these are not properly syncing up in the Browser for some reason. During playback, the Browser should switch between the Continuous and Motion movies where they exist (the latter takes precedence), but this switch should be seamless. We'll take a look to see what could be causing this, and will get back to you either here or directly via email.

  • fishpick
    fishpick

    So it won't just tag the continuous recording with the timestamp and details of the event - it actually records another video?

    I'm sending you an email to take this off line - but this this totally goes back to the question about licensing and low-res continuous recording and high-res event capture off the same camera. 😥

  • Ben
    Ben

    Yes, the same event will be recorded twice in this case. This is because Continuous Capture and Motion Capture movies may have different recording settings, so each will be recorded with their own settings. I will pick up your email and take this from there.

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