Hikvision audio not working

ehawk
ehawk
edited September 2021 in SecuritySpy
I have about 12 Hikvision cameras and none of their audio seems to be working through Security Spy.

The latest one I'm trying to debug is a DS-2CD2455FWD-IW.

I've tried all 5 audio encoding in the Hikvision web admin. I ended up leaving it on "G.711ulaw" after seeing some forum posts in here - still no audio.

On the Security Spy I selected the "Hikvision Camera" profile and changed nothing else.

Any ideas or advice would be appreciated!

I'm just trying to hear at the moment. Not even looking for 2 way audio, but that would be a nice bonus.

Comments

  • ehawk
    ehawk
    Ah ignore me. I solved this one myself. Realized the RTSP audio feed through VLC had no audio either.

    Fixed this on the camera side!
  • Ben
    Ben
    Great to hear you found the solution. Often, cameras come with audio disabled by default, perhaps that was the case here.
  • triggs
    triggs
    Can you tell me your fix? I just replaced all my cameras with Hikvision and I can't get the audio to work. Video records fine, but audio is not on recording.
  • triggs
    triggs
    I noticed that the little speaker icon is not available (only the microphone). So, with that not showing up on the camera viewing windows, not sure if that helps pinpoint where my issue is. In the Hikvision settings, the cameras are set to G.711ulaw on audio encoding and in SS I have the "Hikvision camera" profile selected, format is "RTSP (video and audio), and the "Recompress audio from this device" box is selected.
  • triggs
    triggs
    I figured it out. I guess Hikvision defaults the video type to "Video". I changed the type to "Video & Audio".

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