JideTech/Hikvision Presets

mustangthz
mustangthz
edited March 2020 in SecuritySpy
Hello,

I have two JideTech/Hikvision PTZ cameras installed. I created and tested presets in their web interfaces. When I try to execute a preset in SecuritySpy nothing happens. Using the Onvif preset.

Any help is appreciated.

Also Ben, thanks for the latest upgrade. The Amcrest H.265 bug fix is much appreciated.

-Chris

Comments

  • mustangthz
    mustangthz
    Also, when I say JideTech/Hikvision they are basically Hikvision cameras re-branded as JideTech. They sent me the technical manuals which are Hikvision manuals :)
  • Ben
    Ben
    Could you please try the "Hikvision" Profile setting (under Preferences -> Cameras -> Device) in SecuritySpy to see if this makes the presets works?
  • rdforbes
    rdforbes
    mustangthz - in Preferences / Device tab make sure you've checked the Options box: "Disable Pan/Tilt/Zoom for this device" for all cameras that are NOT PTZ; and of course don't check the box for your PTZ cameras.
  • mustangthz
    mustangthz
    Ben, I switched to the Hikvision Camera settings and get an Unrecognized Request.

    Switched back to Onvif, no presets, but PTZ works fine though.

    -Chris
  • drapple
    drapple
    1. go to the camera's web interface
    2. log in
    3. go to Settings
    4. PTZ function
    5. Set the user mode to "MILESTONE"
    5. the presets already work :-)

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