Recent change to remote access...?

keness
keness
in SecuritySpy

Have there been changes to the most recent version of SS for the remote access function?

I have had it set up for over a year and it has worked flawlessly, on my local network and away from my local network, but as soon as I upgraded to v5.5.6 it stopped working.

I notice what I THINK are new options regarding automatic port forwarding, which I don't remember being there.

I haven't make any other changes to my setup, either on my SS server or my local network, other than updating to v5.5.6 when it immediately stopped working. On my local network it still works.

My port forwarding settings on my router/service still seem to be correct, the same as they were before.

The "automatically" option was checked when I looked at the settings. I tried unchecking it, no change.

Comments

  • Ben
    Ben

    There have been no changes, so this is probably a coincidence. But, if you want to roll back to the previous release to check, you can do so via the menu option at SecuritySpy > Debug > Change Software Version.

    If you continue to have problems with this, please email us and include a debug file (SecuritySpy menu > Debug > Create Debug File On Desktop) and let us know the make/model of your router, and we'll be able to help you directly to get this working again.

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