Web Server Inaccessible But Only When Host Computer Using Wifi
Hi, I've been running Security Spy for a few months now, no problems at all until recently as the Web server keeps becoming inaccessible via the viewcam.me address (internal network address never a problem). A reboot of the Security Spy app solves the problem for an hour or so and then it happens again. Until recently I was running the host Mac with a powerline ethernet connection but recently switched to wifi, and it seems if I revert back to the ethernet connection everything is good again.
Is there something obvious relating to a wifi connection that could cause this type of problem and if so, is there something I can configure on the Mac or the router(s) that can remedy this as I'd really prefer the faster wifi connection (the Mac in question is also my main desktop computer)? I have three Asus RT-AC86U routers configured in an 'AI mesh' (using the default settings, the asus app configures the mesh automatically). The powerline connection comes directly from the primary router. I have disabled my software firewall (lulu) and the Mac firewall is set to allow connections for Security Spy. Mac is running Mojave. Apart from this recent issue everything else runs perfectly.
Is there something obvious relating to a wifi connection that could cause this type of problem and if so, is there something I can configure on the Mac or the router(s) that can remedy this as I'd really prefer the faster wifi connection (the Mac in question is also my main desktop computer)? I have three Asus RT-AC86U routers configured in an 'AI mesh' (using the default settings, the asus app configures the mesh automatically). The powerline connection comes directly from the primary router. I have disabled my software firewall (lulu) and the Mac firewall is set to allow connections for Security Spy. Mac is running Mojave. Apart from this recent issue everything else runs perfectly.
Comments
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I'm not sure why exactly that external access when using WiFi is proving to be less reliable, but I think you have two options to attempt to remedy this:
1. Turn off WiFi and simply use the powerline/Ethernet connection. I know you say that WiFi is faster, but it is also inherently less reliable, so your real-world speed may not be significantly better. Also, whatever speed the powerline adaptor is running at, it is likely to be higher than the speed of your Internet connection, so assuming most of the network traffic from your Mac is going to/from the Internet, the speed that you will experience under WiFi vs. powerline will be very similar.
2. Stick with WiFi, and set up manual port forwarding for SecuritySpy. The problem could be something to do with changes in your Mac's IP address interacting with the automatic port forwarding that SecuritySpy is setting up for you. To do this, you will need to give your Mac a static IP address on the local network for its WiFi interface, and then you will need to set up a manual port forwarding rule in your router to forward incoming connections from the Internet on port 8001 to the Mac's static IP address. This is described further in the Port Forwarding - Manual Setup section of the SecuritySpy Installation Manual.
Please report back and let me know how you get on. -
Sorry for the late response and thanks for the reply. I'm sticking with the powerline connection for the time being and will eventually install securityspy on it's own dedicated mac mini where it can have proper ethernet access.
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Thanks for reporting back, I think that is a good plan.
