After router restart there is no connection to my SecuritySpy server any more.
I am just testing SecuritySpy to replace the LogitechAlert System. Everything worked fine until a router restart. As I am not at home I had to ask my neighbour to do this restart because of some other network problems.
Since this restart I cannot access my server via xxx.viewcam.me:8001.
The server and the cameras are up and running. Data is uploaded to my cloud folder, and also the old Logitech Alert access is working.
I assume that the problem is with the DynDNS.
Is there anything I can do to fix this remotely?
Regards
Prodrive
Since this restart I cannot access my server via xxx.viewcam.me:8001.
The server and the cameras are up and running. Data is uploaded to my cloud folder, and also the old Logitech Alert access is working.
I assume that the problem is with the DynDNS.
Is there anything I can do to fix this remotely?
Regards
Prodrive
Comments
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The problem is unlikely to be the DDNS - it's much more likely that the port forwarding has failed here for some reason. Are you using automatic port forwarding (i.e. the options to "Allow access from the Internet" under Preferences > Web? If so, then you may want to set up manual port forwarding instead:
- Configure your Mac with a manual/static IP address on your local network (see local networks for more info).
- Go to your router's settings and set up port forwarding on port 8001 to the Mac's static IP address (for instructions specific to your router, see portforward.com).
- Turn off the auto port forwarding options in SecuritySpy.
Does that do it? -
Thank you for your fast comment. I will check the settings as soon as I am back home. The port forwarding had already been set manually, but I will check the rest then. Maybe the router didn't store the forwarding settings properly.
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Some routers (like Ubiquiti) don't save settings unless you type "save" on the command line or click "save" in the GUI. It will commit the changes but not save them, meaning you lose all changes when you reboot, and that's likely what happened here.
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Yes, a strong possibility is that it has lost the manual port forwarding settings (can you confirm @Prodrive)? In this case, it may be better to turn on UPnP in the router and let SecuritySpy set the port forwarding automatically. Usually a manual setup is more reliable, but perhaps it will be the reverse here.
Another possibility to check is that the Mac does actually have a static IP address on the local network. If not, its IP address could have changed, which would break the port forwarding, even if this was properly retained by the router.
