5.2.6 incompatible with OSX 10.13?

aandrew
edited October 2020 in SecuritySpy
I just updated SecuritySpy on my system, and the new version does not appear to support this older version of OSX.

That is fine and I can appreciate needing to bump the minimum supported version of OSX, but perhaps the auto-updater should take that into account. :-)





Process: SecuritySpy [52805]
Path: /Applications/SecuritySpy.app/Contents/MacOS/SecuritySpy
Identifier: com.bensoftware.SecuritySpy
Version: 5.2.6 (5.0)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: SecuritySpy [52805]
User ID: 501

Date/Time: 2020-10-13 11:16:15.994 -0400
OS Version: Mac OS X 10.13.3 (17D47)
Report Version: 12
Anonymous UUID: 90F079A7-5F17-5DCE-5F3E-048D86207E32


Time Awake Since Boot: 15000000 seconds

System Integrity Protection: disabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x4] Symbol missing

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Symbol not found: _kVTVideoDecoderSpecification_PreferredDecoderGPURegistryID
Referenced from: /Applications/SecuritySpy.app/Contents/MacOS/SecuritySpy
Expected in: /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
in /Applications/SecuritySpy.app/Contents/MacOS/SecuritySpy

Comments

  • Ben
    Ben
    edited October 2020
    SecuritySpy 5.2.6 does support macOS 10.13, and we have no intention of removing support for this system in the near future.

    The particular symbol that is shown as the culprit in your crash report (kVTVideoDecoderSpecification_PreferredDecoderGPURegistryID) is used for the new features added in v5.2.6 to support external GPU (eGPU) devices, and should definitely be available on macOS 10.13, so this points to a problem with your macOS system installation.

    Perhaps the problem is that you are using 10.13.3, which is an older release. Could you please update your Mac to 10.13.6 to see if this fixes it? SecuritySpy 5.2.6 has been tested on macOS 10.13.6 with no problems found.
  • I'll definitely give it a go; in the meantime, where can I get 5.2.5? I don't see any 5.2.x versions in the "older versions" link on your download page.
  • Here's the download link for the previous version: download SecuritySpy 5.2.5.
  • Hi
    I confirm that SSpy 5.2.6 works fine with 10.13.6 on a macmini 2012.
    Maybe the problem comes from 10.13.3 version.