cannot launch b11 or b14

Gregory
Gregory
edited May 2020 in SecuritySpy
hi Ben.

I can launch b8 but not b11 nor b14. SS crashes during launch.

I could send you the crash report if needed.

cheers.

Comments

  • Ben
    Ben
    Hi Gregory,

    Yes, please send us the report - you will find these logs in the ~/Library/Logs/DiagnosticReports/ folder (within your user folder).

    To get to the Library folder, hold the alt key while clicking the Finder's Go menu, and select the Library item that will appear in this menu.

    Please email the latest few log files to support@bensoftware.com. Thanks.

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