Two way audio issue with 5.1.0

peupeu1

I have issue with two way audio after updated to new SecuritySpy 5.1.0. By sending audio via ios SecuritySpy app to camera, but no sound from camera speaker.

I got this error in Open Log:
"10/16/2019 22:46:26: Error performing computer-to-camera audio for the camera "Basement" 5.1.0,5345,403"

I reverted back to previous version, it works fine.

I think there is a bug in this version.

Thank You

Ben

I think this is unlikely to be due to the 5.1 update - the error your getting indicates that the camera is replying with a 403 "Forbidden" status code, and there should not be any changes in the two-way audio implementation between 5.0.1 and 5.1. This could be a username/password issue, a temporary camera problem, or perhaps the camera already has an open audio stream from a different client. Try restarting your camera, hopefully this will fix it.

Please let me know if you definitely see that 5.0.1 works while 5.1 doesn't, and I will look into this further.

peupeu1

I am pretty sure about the issue with all 6 camera, because I’ve been noticed that since I updated 5.1 beta versions and same error occurred. I thought the final version would be fixed. And I am sure 5.01 have no problem.

peupeu1

I updated to version 5.1.1b9 today, same errors while access two-way-audio with two of my 6 cameras:

10/23/2019 13:58:51: Error performing computer-to-camera audio for the camera "Garage" 5.1.1b9,5345,403

10/23/2019 13:58:57: Error performing computer-to-camera audio for the camera "Basement" 5.1.1b9,5345,403

10/23/2019 14:09:23: Error performing computer-to-camera audio for the camera "Basement" 5.1.1b9,5345,403

Back to version 5.0.1, no problems.

Thank You.

Ben

Are your cameras Hikvision? If so, I believe I have found and fixed the problem in the latest beta version of SecuritySpy (currently 5.1.1b10). Please test and confirm. Thanks.

peupeu1

Just updated to version 5.1.1b10, it's all good. BTW all of my cameras are Hikvision.

Thank you, Ben.