No audio on MicroSeven movies

eaglesrus
eaglesrus
edited February 2019 in SecuritySpy
I believe all items are correctly set. I can hear the audio when viewing live.
But the movies do not contain audio.
Audio Device: 'This network device'
record audio with continuous-capture movies
Any thoughts/suggestions greatly appreciated.

Comments

  • Ben
    Ben
    It sounds like you have all the correct settings.

    Are you using the latest version of SecuritySpy?

    Check the log file (File menu in SecuritySpy -> Open Log) to see if there are any error messages related to this.

    If this doesn't help, then please contact us by email at support@bensoftware.com and we will help you directly.
  • eaglesrus
    eaglesrus
    I upgraded to 4.2.9 from 4.2.3 and found no difference.
    nothing shows in the log pertaining I dont believe.
    I have sent an email with screen shots of my settings and log.

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