PTZ Not working

dougbitt

PTZ not working with my AVTech cameras, nor are the presets
with the new 4.1

Ben

Hi Doug,

Was this working with a previous version of SecuritySpy?

What "Profile" are you using to connect to the cameras, under Preferences -> Cameras -> Device?

There is a newer version of SecuritySpy just out, which you can get from the download page (or use the "Check For Update" option from the SecuritySpy menu in SecuritySpy itself) - does this fix it?

dougbitt

yes
AVTECH

dougbitt

PTZ not working with my AVTech cameras, nor are the presets
with the new 4.1.1

Ben

Please let us know if this works in the previous 4.0.10 version of SecuritySpy - then we know if the problem was introduced by 4.1 or not.

Also, if your cameras are ONVIF-compatible, please try the ONVIF profile in SecuritySpy and let us know if the PTZ works with this setup.

dougbitt

4.0.10 works
ONVIF does not

dougbitt

looks like 4.1 introduced a problem

Ben

Hi Doug, it's possible that 4.1 introduced a PTZ problem with AVTech cameras, I'm currently travelling at the moment so I won't be able to look into this for a coupe of weeks, but I will do so when I get back, and will post my findings here.

dougbitt

ty

dougbitt

Any Progress?

dougbitt

4.1.2 PTZ still doesn't work.

dougbitt

Any Progress?