Losing Connection with two AXIS P1427-LE Network Camera

HrqU9LEmF3Zixv
edited December 2016 in SecuritySpy
Machine: MacPro
OS: 10.8.5
RAM: 17 GB
Camera: AXIS P1427-LE Network Camera
SS Version: 4.0.10

SS is losing the feed to my two AXIS P1427-LE Network cameras. I have about 18 cameras (all axis but different models from these) being monitored by SS. From the Window view I get a camera icon with red x through the icon and the phrase "Authentication".

If I shut down SS and open it back up the connection is instantly available for a short amount of time (hours at most) and then the cameras go down. If I access the cameras directly using their static IP addresses everything seems fine.

Any suggestions or troubleshooting I can do?

Comments

  • Hi Eric,

    I've replied to your email/ticket, so please read, and reply if required with requested info.

    Regards
    Rod