Foscam firmware update
I updated the firmware on Foscam FI8910W and Foscam FI8905 cameras. Unfortunately I didn't read the changes before doing so. Part of the update is they now encrypt the username and password with MD5. I can view the cameras fine from a web page but can no longer get SecuritySpy to access the cameras. The firmware doc says you cannot go back to an older version... so how do we now get SecuritySpy to log in to these cameras ? I just sitting here now feeling stupid in my stupidness. RTFM
Comments
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SecuritySpy does support encrypted login to cameras using the "Digest" authentication method. This is the standard method for encrypted login to web servers, so I'm surprised it's not working. I'm afraid we don't have either of those exact Foscam models here to test with, but if you can make one of your cameras available over the internet temporarily for us to test we should be able to resolve this problem - please email us if you are willing to do this.
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Is there nothing I can do prior to setting that up that might help determine whats going on ? I'd rather not have to put the camera out on the net..... I deleted all cameras from the program and added back in just one.... When I start up SecuritySpy then I see the following in the log:
11-04-2013 1218-02: Error communicating with the network device "Network camera 1" 3.1.2,89900,8800 The server closed the connection
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The log entry indicates that the camera is closing the connection unexpectedly. It's not clear that this has anything to do with the authentication or not. Is there a setting in the camera to disable authentication entirely?
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I looked for that but there is nothing in the new Web interface on the cameras to let me do that. I sent an email this morning to your support address. I have tried this with setting up user id with no password... Same result. Interesting to me is that while I can see these cameras in Foscam IP camera tool, they no longer show up when I try and add them in the settings page on SS. I also thought I would see them in Bonjour but I do not. I can see the SS in a bonjour browser when I have the web page enabled. If you get a chance please respond to the email and we can see what you can discover over the net.
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Thanks for the info - I just replied to your email, hopefully you can set up a connection to the camera over the internet so that we can test it directly.
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For anyone else reading this thread, the problem has been found and will be fixed in the next SecuritySpy update. A workaround is as follows:
In the Video Device Settings window in SecuritySpy
- Set the Device Type to "Manual"
- Set the Request to "videostream.cgi?user=xxx&pwd=xxx" (without quotes; substitute in the correct parameters for the username and password)
The camera doesn't appear to handle Digest authentication correctly, and the above solution bypasses the need for Digest authentication. -
Hi Ben!
We also have the FI8910W cameras and also did the firmware update. Your workaround allowed us to authenticate and I now have images. However I need some more help please. We need the Pan/tilt to work. SS doesn't know we're using pan/tilt cameras, having used the manual configuration. These cameras need the P/T control for sure.
Thanks for your support. -
Hi Patroni, I already have a solution for this and it will be released very soon as a 3.1.3 update (probably early next week). Please check the SecuritySpy download page next week for the update, and report back if you have any problems. Thanks.
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Excellent news on the FI8910W, thank you!
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Hi All, we've just released a new version of SecuritySpy - version 3.1.3, which fixes this issue with the new Foscam firmware.
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Hi Ben -- Your new release 3.1.3 did indeed resolve the problem which arose with the Foscam firmware update. Thanks!
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Ben
i just updated my Foscam firmware and discovered the problem above. However, I also updated SecuritySpy to v3.1.3 and still have the problem. I also tried the workaround above with no luck. The error message in the log is:
12-01-2013 2136-38: Error communicating with the network device "camera name" 3.1.3,89900,8800 The server closed the connection -
The 8800 error indicates that the camera is unexpectedly closing the connection that SecuritySpy is trying to establish. Please try restarting the camera, as this sometimes resolves such issues. Also, make sure that the camera has a static IP address on your local network, and make sure this is correctly set in SecuritySpy. Leave the port boxes empty and make sure you have specified the correct username/password for the camera.
If you are still having problems with this, please email us and we'll look into this further.
