error performing motion capture
  • @Benthis morning i had this errors, i dont see any value setting like error mention, can you help me?


    Error performing motion capture for the camera "Cocina", motion capture mode has been disarmed. (Failed to record video frame 5575,818 The key frame interval from the network device is too high, locate and change this setting in the device (may be called I-frame interval / I-frame rate / GOV length / Intra frame period))

    Error performing motion capture for the camera "Cocina", motion capture mode has been disarmed. (Failed to record video frame 5575,818 The key frame interval from the network device is too high, locate and change this setting in the device (may be called I-frame interval / I-frame rate / GOV length / Intra frame period))

    Error performing motion capture for the camera "Cocina", motion capture mode has been disarmed. (Failed to record video frame 5575,818 The key frame interval from the network device is too high, locate and change this setting in the device (may be called I-frame interval / I-frame rate / GOV length / Intra frame period))
  • here some more logs after adding 3 more cameras
    10/05/2020 22:48:56: Error sending an email (network or server error). 5.2.3b11,11500,400

    10/05/2020 23:31:27: Error communicating with the network device "Yicam1". 5.2.3b11,70900,800 Failed to obtain video frame from network device. The operation timed out.

    10/05/2020 23:31:57: Error sending an email (network or server error). 5.2.3b11,11500,400

    10/05/2020 23:58:30: Error communicating with the network device "Piscina". 5.2.3b11,8440,64 Failed to obtain video frame from network device. Host is down.

    10/05/2020 23:59:01: Error sending an email (network or server error). 5.2.3b11,11500,400

    11/05/2020 00:59:36: Error communicating with the network device "Piscina". 5.2.3b11,80240,99 Failed to obtain video frame from network device.

    11/05/2020 01:00:06: Error sending an email (network or server error). 5.2.3b11,11500,400

    11/05/2020 01:19:40: Error communicating with the network device "Piscina". 5.2.3b11,8440,64 Failed to obtain video frame from network device. Host is down.

    11/05/2020 01:20:11: Error sending an email (network or server error). 5.2.3b11,11500,400

    11/05/2020 01:20:28: Error communicating with the network device "Piscina". 5.2.3b11,80240,99 Failed to obtain video frame from network device.

    11/05/2020 01:40:15: Error communicating with the network device "Piscina". 5.2.3b11,8440,64 Failed to obtain video frame from network device. Host is down.

    11/05/2020 02:01:34: Error communicating with the network device "Piscina". 5.2.3b11,80240,99 Failed to obtain video frame from network device.

    11/05/2020 02:02:05: Error sending an email (network or server error). 5.2.3b11,11500,400

    11/05/2020 02:41:29: Error communicating with the network device "Piscina". 5.2.3b11,8440,64 Failed to obtain video frame from network device. Host is down.

    11/05/2020 02:42:01: Error sending an email (network or server error). 5.2.3b11,11500,400

    11/05/2020 03:43:16: Error communicating with the network device "Piscina". 5.2.3b11,8440,64 Failed to obtain video frame from network device. Host is down.

    11/05/2020 03:43:48: Error sending an email (network or server error). 5.2.3b11,11500,400

    11/05/2020 05:23:52: Error communicating with the network device "Piscina". 5.2.3b11,8440,64 Failed to obtain video frame from network device. Host is down.

    11/05/2020 05:24:23: Error sending an email (network or server error). 5.2.3b11,11500,400

    11/05/2020 05:48:21: Error performing motion capture for the camera "Cocina", motion capture mode has been disarmed. 5.2.3b11,5575,55340,818 Failed to record video frame. The key frame interval from the network device is too high, locate and change this setting in the device (may be called I-frame interval / I-frame rate / GOV length / Intra frame period).

    11/05/2020 05:48:52: Error sending an email (network or server error). 5.2.3b11,11500,400

    11/05/2020 05:49:20: Error communicating with the network device "Yicam1". 5.2.3b11,70900,800 Failed to obtain video frame from network device. The operation timed out.

    11/05/2020 06:10:41: Error communicating with the network device "Salon". 5.2.3b11,70900,800 Failed to obtain video frame from network device. The operation timed out.

    11/05/2020 06:10:48: Error communicating with the network device "Cocina". 5.2.3b11,70900,800 Failed to obtain video frame from network device. The operation timed out.

    11/05/2020 06:11:11: Error sending an email (network or server error). 5.2.3b11,11500,400

    11/05/2020 06:14:28: Error communicating with the network device "Yicam1". 5.2.3b11,70900,800 Failed to obtain video frame from network device. The operation timed out.
  • today is not a good day, after bying more licenses, now i have 8, 7 cameras added, this cameras are cameras have been running for nearly 2 years with homebridge without any issue, when i see the error i can go to the camera web page and everything is ok except securityspy. can you help me? today 96% up.

    11/05/2020 09:03:00: Error communicating with the network device "Salon". 5.2.3b11,70900,800 Failed to obtain video frame from network device. The operation timed out.

    11/05/2020 09:03:31: Error sending an email (network or server error). 5.2.3b11,11500,400

    11/05/2020 09:14:02: Error communicating with the network device "Terraza". 5.2.3b11,70900,800 Failed to obtain video frame from network device. The operation timed out.

    11/05/2020 09:34:39: Error communicating with the network device "Terraza". 5.2.3b11,70900,800 Failed to obtain video frame from network device. The operation timed out.

    11/05/2020 11:58:56: Error communicating with the network device "Yicam1". 5.2.3b11,70900,800 Failed to obtain video frame from network device. The operation timed out.

    11/05/2020 11:59:26: Error sending an email (network or server error). 5.2.3b11,11500,400

    11/05/2020 12:24:58: Error communicating with the network device "Yicam1". 5.2.3b11,70900,800 Failed to obtain video frame from network device. The operation timed out.

    11/05/2020 12:45:26: Error communicating with the network device "Yicam1". 5.2.3b11,70900,800 Failed to obtain video frame from network device. The operation timed out.

    11/05/2020 13:05:50: Error communicating with the network device "Yicam1". 5.2.3b11,70900,800 Failed to obtain video frame from network device. The operation timed out.

    11/05/2020 13:06:20: Error sending an email (network or server error). 5.2.3b11,11500,400

    11/05/2020 13:26:00: Error communicating with the network device "Terraza". 5.2.3b11,70900,800 Failed to obtain video frame from network device. The operation timed out.

    11/05/2020 13:26:30: Error sending an email (network or server error). 5.2.3b11,11500,400
  • The key frame error from your "Cocina" camera is related to the key frame interval on the camera being too long. Check this camera's settings pages, and adjust this to around 2x-3x the frame rate. If the camera has a setting called "smart codec" or "H.264+", turn this off (just use standard H.264 or H.265 with no "smart codec" or "plus" variant).

    The 800 timeout error is most likely a problem with your network or with the camera - this means that SecuritySpy attempted to contact the camera but it did not respond.

    The 400 error for sending emails looks like a bug in the beta version. I will get back to you about this directly by email (I see that you also emailed us about these issues with the beta and it's probably easier to work with you directly on this rather than via the forum).
  • I cant see any parameter like this in the camera is a xiaomi dafang camera with firmware dafang-hacks
  • Only this video options are available
    Video Size 1080x720

    Video format vbr

    FrameRate: 20 number of image(s) per second(s)
    bitrate 1536kbps
  • Ben it seems selecting xiaomi-wyze openipc solves the problem but i dont have ptz

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