MacOS on Mac Mini Crashing and restarting periodically
SecuritySpy: 4.0.9
Machine: Mac mini (Late 2012)
OS: macOS Sierra
Version 10.12.2
Memory: 15 GB
Cameras: 2 HikVision (not sure of the model)
Other apps on the box: Indigo 7, VNC
For the last couple of months, I've been running Yosemite with SecuritySpy. About every 2-3 days I would get a notice that the system had to be restarted and there was a SecuritySpy panic in the diagnostic window. I sent a couple of the reports to apple, but figured at the time it was an OS issue, so I let it go.
About a week ago, I decided to upgrade the machine to macOS, in hopes of getting rid of the crashes, but yesterday, it happened again. I sent the info to apple.
What other information can I provide to help troubleshoot this problem?
Thanks!
Jeff
Machine: Mac mini (Late 2012)
OS: macOS Sierra
Version 10.12.2
Memory: 15 GB
Cameras: 2 HikVision (not sure of the model)
Other apps on the box: Indigo 7, VNC
For the last couple of months, I've been running Yosemite with SecuritySpy. About every 2-3 days I would get a notice that the system had to be restarted and there was a SecuritySpy panic in the diagnostic window. I sent a couple of the reports to apple, but figured at the time it was an OS issue, so I let it go.
About a week ago, I decided to upgrade the machine to macOS, in hopes of getting rid of the crashes, but yesterday, it happened again. I sent the info to apple.
What other information can I provide to help troubleshoot this problem?
Thanks!
Jeff
Comments
When this happens, please save the log and email it to us and we'll take a look. There is no particular reason why this is happening, but perhaps your setup is exceeding the Mac's resources in some way (memory or CPU).
When SecuritySpy is running as usual, open Activity Monitor, click the CPU tab, and check what the "Idle" percentage is (as shown in the bottom left of the window). If it's below 10%, the Mac's CPU is struggling to keep up. Also click the Memory tab and have a look at the "Memory Pressure" section. If it's in the orange or red then your Mac is running out of memory.
When you ask for the logs do you mean /library/logs/DiagnosticReports/*.panic? If so, I have one from yesterday that I will email to you in a minute.
I regularly watch CPU (and a bunch of resources via istatsd). % idle is always hovering around 85%. Memory pressure is around 11%.