Video Capture
| "-50" error code when starting a capture |
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• Try turning off the 'Split into 2GB' option in the Movies section of the preferences • Try using no sound compression (select 'None' as the compression in the Sound Settings window) • Make sure you are using the latest driver software for your video input device I am still investigating this problem and hope to find a permanent fix. |
| "-35" error code when starting a capture |
| This error typically occurs on OS X when there is a forward slash character in the name of the hard disk. Renaming the hard disk without using a forward slash character usually fixes this problem. |
| Audio and video get progressively out of sync in captured footage |
| This is a general problem with video capture and not particular to any hardware. It occurs when the sound sampling rate is not locked to the video frame rate at capture time. There are some devices that do lock the sound sampling rate to video at capture time but most do not. I am currently working on a software fix for this. |
| After capturing a movie I get a message that it cannot be opened because the movie cannot be found. |
| This is usually caused by the sound settings. Try selecting a different sound input source, or turn sound off in the preferences (by turning off the 'Use sound' option in the preferences). |
| After capturing a movie the sound plays back far too slow and completely unsynchronised. |
| Try changing the 'Sample rate' setting in the Sound Settings window (under the Settings menu). |
| After I capture a movie it is always 1.99GB in size, no matter how much video is captured. |
| This is usually caused by the sound settings. Try selecting a different sound input source, or turn sound off in the preferences (by turning off the 'Use sound' option in the preferences). |
| Black frames in captured video when using a FireWire or USB webcam on Mac OS X. |
| This is a bug in older versions of QuickTime and has been fixed as of version 6.0.2. Please download and install the latest version of QuickTime from here. |
| Can BTV capture video from an internal DVD player? |
| No, and as far as I know there is no software that does this. You could connect an external DVD player to an analogue video input on the Mac and then use BTV to capture the video. |
| Can BTV capture images from the computer screen to a movie? |
| No, but Snapz Pro can. |