Slow PTZ performance in SS app
  • Has anybody else experienced extreme lag (~3-5 seconds) per cycle when nudging the camera using PTZ? The camera's native PTZ window is quite interactive, with zero lag.

    Cameras: Axis M-5014

  • Try turning off the "PTZ Control Queue" option in the camera's settings (connect to the camera using a web browser such as Safari to adjust its settings).

    Does this resolve the problem?
  • That option was already turned off. Any other suggestions?
  • This is strange, I can't think of anything else that could cause this. For the "Profile" setting (under Preferences -> Cameras -> Device), please try both the "Axis" profile and the "ONVIF" profile to see if one of these performs better than the other (after making a change, make sure to press the "Apply Preferences" button to apply it).

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