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Can't view captures/recordings from iPhone app

triggstriggs
edited February 2018 in SecuritySpy
Not sure what changed, but my captures are not viewable on my phone. I check my computer and everything is recording fine. My cameras are able to be viewed fine from the app, but when I go to "Captures", the screen says "No Cameras". I'm sure it's something simple, but not sure what changed as I was able to view recordings before. Any ideas?

Comments

  • BenBen
    This sounds like a permissions issue - check that the account you are using in the iOS app has full access to your cameras. It's generally best to use an administrator account so that the iOS app has full access to everything.
  • triggstriggs
    That was it. Thank you Ben.
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