Swann NHD-806 POE Camera - Help
Hi,
I have just purchased the above camera and stupidly screwed it to the wall.
I have found the IP address that the router has assigned it but cannot log into the damm thing or view it in SS.
I can view it from Swanns own MyDVR software, which by the way is crap. But this software does not allow me to configure the camera.
Any ideas?
Tim
I have just purchased the above camera and stupidly screwed it to the wall.
I have found the IP address that the router has assigned it but cannot log into the damm thing or view it in SS.
I can view it from Swanns own MyDVR software, which by the way is crap. But this software does not allow me to configure the camera.
Any ideas?
Tim
Comments
When you attempt to connect to the camera at its IP address using a web browser, what do you get?
Try this:
- In the Video Device Settings window in SecuritySpy, create a new network device
- Set the device type to "Manual configuration”
- Enter the camera's IP address but leave the Port field empty
- Enter the camera’s username and password (if set)
- Select "RTSP TCP” from the Format menu
- Enter live/h264 as the Request
If that doesn't work, try Streaming/Channels/1 as the Request. If that doesn't work, try cam/realmonitor?channel=1&subtype=0 as the Request.
Do any of these work?
No unfortunately none of these worked. Any other ideas?
Tim
Select the "ONVIF" profile from the device list and specify 8000 as the ONVIF port.
Are you sure the other details entered into SecuritySpy are correct (IP address, username, password)?
No, I have tried all combinations of the suggestions but to no avail. The camera connects to the Swann software using the default username and password on port 9000 and i can view it using their own software but port 9000 does not work in ONVIF RTSP or Http.
It seems that Swann only want to make a closed system.
Thanks you your help anyway. I'll order an IPS replacement. Their cameras are simple to use and the support from China is fab.
My advise to everyone? Don't by Swann.
Regards
Tim
However according to this forum post about the NDH-806 that I found, there is a post by a Swann technician who states that port 9000 is the Swann proprietary port, but port 8000 is an ONVIF port. If the camera correctly supports this standard protocol, then in theory the cameras could be used with software such as SecuritySpy.
Your message above indicates that you've tried ONVIF over port 9000, however this is the wrong port; you should try ONVIF over port 8000 instead. If this doesn't work, what is the error message as reported by SecuritySpy? Check the log file in the SecuritySpy folder within your Documents folder.
No, Nothing works.
Here is the log from trying to connect using onvif on 9000.
17-09-2014 1431-26: Error communicating with the network device "Ridgeway - Side Door" 3.4.1,8440,32 Broken pipe (EPIPE)
17-09-2014 1432-06: Error communicating with the network device "Ridgeway - Side Door" 3.4.1,8440,8800 The server closed the connection
17-09-2014 1434-22: Error communicating with the network device "Ridgeway - Side Door" 3.4.1,89900,8800 The server closed the connection
17-09-2014 1434-46: Error communicating with the network device "Ridgeway - Side Door" 3.4.1,89900,61 Connection refused (ECONNREFUSED)
17-09-2014 1444-52: Error communicating with the network device "Ridgeway - Side Door" 3.4.1,89900,61 Connection refused (ECONNREFUSED)
17-09-2014 1445-26: Error communicating with the network device "Ridgeway - Side Door" 3.4.1,8440,8800 The server closed the connection
I just want to make sure you've tried everything before giving up.
Port 8000 does not work. I do have the wireshark capture of me accessing the camera from my laptop using the crappy swann software. I just haven't learnt how to interpret the capture yet.
Tim
Sorry for the delay. I have just emailed you a wireshark capture of the conversation.
If you have time to look it would be great, however I do understand you're going above and beyond the normal support level.
Thanks
Tim
I used this tool: http://sourceforge.net/projects/onvifdm/.
From here i determined the path which was:
rtsp://192.168.20.85:554/h264Preview_01_main
Device type: Manual configuration
Address: 192.168.1.21
HTTP Port: blank
RTSP port: blank
Encryption: unchecked
Username: admin
Password: 12345
Format: RTSP UDP (video and audio)
Request: h264Preview_01_main
Thanks!