Not receiving Push Notifications
Using SS 5.0.1 on Mojave 10.14.6 and iOS 13.1.1
I think this has only happened since upgrading to SS v5, but I am no longer getting notifications on my iPhone.
I am still getting emails through with images, etc.
In the log, I found the following:
26/08/2019 09:11:23: Could not send Apple Push Notification for the camera "Kitchen" 5.0.1,31150,-25300
...
01/10/2019 11:58:55: Could not send Apple Push Notification for the camera "Kitchen" 5.0.1,31150,-25300
01/10/2019 12:09:34: Could not send Apple Push Notification for the camera "Kitchen" 5.0.1,31150,-25300
01/10/2019 12:19:59: Could not send Apple Push Notification for the camera "Kitchen" 5.0.1,31150,-25300
01/10/2019 12:33:48: Could not send Apple Push Notification for the camera "Kitchen" 5.0.1,31150,-25300
...
02/10/2019 15:58:31: Could not send Apple Push Notification for the camera "Kitchen" 5.0.1,31150,-25300
Those are the only instances with this message in the whole log.
I've gone through the FAQ.
I've clicked on File-Debug-Clear all iOS Notification Devices, I've disabled and re-enabled Notifications in the iOS app, and I've re-installed the iOS app, but still not receiving any notifications.
Is there a way of troubleshooting this please? Is the issue with SS, MacOS or iOS?
Paul
I think this has only happened since upgrading to SS v5, but I am no longer getting notifications on my iPhone.
I am still getting emails through with images, etc.
In the log, I found the following:
26/08/2019 09:11:23: Could not send Apple Push Notification for the camera "Kitchen" 5.0.1,31150,-25300
...
01/10/2019 11:58:55: Could not send Apple Push Notification for the camera "Kitchen" 5.0.1,31150,-25300
01/10/2019 12:09:34: Could not send Apple Push Notification for the camera "Kitchen" 5.0.1,31150,-25300
01/10/2019 12:19:59: Could not send Apple Push Notification for the camera "Kitchen" 5.0.1,31150,-25300
01/10/2019 12:33:48: Could not send Apple Push Notification for the camera "Kitchen" 5.0.1,31150,-25300
...
02/10/2019 15:58:31: Could not send Apple Push Notification for the camera "Kitchen" 5.0.1,31150,-25300
Those are the only instances with this message in the whole log.
I've gone through the FAQ.
I've clicked on File-Debug-Clear all iOS Notification Devices, I've disabled and re-enabled Notifications in the iOS app, and I've re-installed the iOS app, but still not receiving any notifications.
Is there a way of troubleshooting this please? Is the issue with SS, MacOS or iOS?
Paul
Comments
I had restarted my iMac as part of installing 10.4.6, so I discounted doing it again.
Anyway, I did restart my iMac on your advice (which also installed 10.4.6 Supplemental Update 2), and this time, notifications started working again!
Not sure if the restart or the update resolved the problem (or both), but just happy SS is working properly again.
Thanks, Paul
17/10/2019 13:55:30: Could not send Apple Push Notification for the camera "Kitchen" 5.0.1,31150,-25300
17/10/2019 13:56:02: Could not send Apple Push Notification for the camera "Living Room" 5.0.1,31150,-25300
I was running iOS 13.1.2, Mojave 10.4.6 Supplemental Update 2, and SS 5.0.1.
I've rebooted my iMac again and it also updated SS to 5.1.0 and am receiving notifications once more, but I will keep an eye on things.
I'll download it and give it a go.
I’ve tried your latest beta as of 2 days ago (b11 I believe) and the fresh launch started working (after I had to bypass Catalina security to enable the app to launch) so I assumed it was fixed. But here after a couple days again the notifications stopped with the same errors notes in the log files again.
So the Keychain issue does not appear to be resolved. Please let me know if there is anything I can do to help because I love the software otherwise, but I really need the notifications to work. Thanks!
Jay
clicked the link above to install the beta and got an error that it had been replaced...
Also, please follow the troubleshooting steps in this FAQ: I'm not getting iOS notifications - how can I troubleshoot this?