New Error appears after update to latest version
  • I am now getting this emailed to me

    Error deleting old files from volume "G-RAID Thunderbolt 3" 5.3.2,24770,16881 Bad disk capacity, please replace/reformat this disk.

    I have a 12TB external drive with 4TB free. First aid reports no problems.

    Thanks

    Dave
  • Hi Dave,

    In 5.3.2 we added an additional checks on disk free space values, because we have seen cases where disks report invalid information. For example, we have seem some disks report free space larger than the total capacity of the disk. When SecuritySpy encounters this, it now stop deleting files for safety reasons, to avoid deleting more files than it should.

    To find out what values the disk is reporting, please email us and include SecuritySpy's debug file (SecuritySpy menu > Debug > Create Debug File On Desktop) and we will be able to advise you further.

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