Panasonic WV-SW174W
  • The camera is running, but the pan and tilt does not work. Any ideas?

    Tks

    Alvaro
  • Can you please tell us what setting you have used in SecuritySpy to get the video feed in?
  • The only settings I'm able to get an image, is for wv-sw395 with the default ports.
  • Hi Alvaro, that profile does actually have PTZ control enabled on it. So you are seeing the buttons enabled in SecuritySpy but clicking on them does nothing? The first thing to check is that you have entered the admin username/password for the camera in the Video Device Settings window in SecuritySpy. Some cameras will allow viewing the video using a lower level of login (e.g. client/viewer login), but then require admin login for PTZ control. Let me know if this is not the problem and I will look into this further.
  • Right on target. Problem solved. tks

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