Key Frame Interval Too High
  • Hello. I have a Hik camera using the h265+ protocol and SS continually throws up this error that the key frame rate is too high. In everything above h264 the key frame rate is not editable. The camera is set at 18fps and the I-Frame before changing to h265+ was set to 50. I am getting this on other Hik cameras at other locations but this is my home setup. The entire error is here:

    2020/04/13 10:16:37: Error performing motion capture for the camera "FRONT", motion capture mode has been disarmed. 5.2.2,5575,55340,818 Failed to record video frame. The key frame interval from the network device is too high, locate and change this setting in the device (may be called I-frame interval / I-frame rate / GOV length / Intra frame period).
  • With the plus (+) variants of the codec, Hikvision adds their own enhancements, and one of these is to implement a variable I-frame interval that can get extremely long. SecuritySpy imposes an upper limit on this, as long I-frame intervals become difficult to deal with and lead to undesirable side effects.

    The solution is to set the camera to the standard H.265 option rather than the H.265+ option.
  • That works for me. I have made the changes back to the non-plus option.

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