Understanding the Daily Statistic Report
  • My report is below and I'm wondering why the cameras show as offline and only 76% software uptime ????

    It seems to me that they should be online 24/7 ... regardless of the motion capture and actions settings.

    I want the cameras online 24/7 and scheduled only for motion capture and actions - am I doing something wrong ?

    SUMMARY

    - 0 cameras currently online
    - 5 cameras currently offline
    - 26 movie files recorded in total
    - 106 image files recorded in total
    - 283 MB of data recorded in total
    - 76.3% software uptime
    - 8% average CPU usage
    - Normal memory pressure

    CAMERAS

    Street:
    - Currently offline
    - 15 movie files recorded
    - 67 image files recorded
    - 159 MB of data recorded
    - 8 errors
    - 99.5% camera uptime

    East Side:
    - Currently offline
    - 4 movie files recorded
    - 21 image files recorded
    - 38.3 MB of data recorded
    - 6 errors
    - 99.5% camera uptime

    Back Yard:
    - Currently offline
    - 0 movie files recorded
    - 0 image files recorded
    - 0 bytes of data recorded
    - 6 errors
    - 99.5% camera uptime
  • "76.3% software uptime" means that SecuritySpy was actually running for 76.3% of the last 24-hour period, or just over 18 hours. The rest of the time, perhaps the Mac was sleeping, or SecuritySpy had been quit and was not open.

    The "camera uptime" figures represent the percentage of time that the cameras themselves were online during this 18-hour period that SecuritySpy was running. 99.5% is high and does not indicate any problems with the cameras.

    As you say, the cameras appear to be offline at the precise point that the report email is sent, which is midnight every day. Are the cameras perhaps set to reboot every day at midnight, or something similar?

    If you look at SecuritySpy's log (File menu -> Open Log) this should give you more information about camera disconnections.

    Please let me know if you have any further questions.
  • Hi Ben,

    I changed the settings under power saver -> schedule by unchecking 'start up or wake' and 'sleep'.

    Here's the new Summary.

    SUMMARY

    - 5 cameras currently online
    - 0 cameras currently offline
    - 23 movie files recorded in total
    - 79 image files recorded in total
    - 231 MB of data recorded in total
    - 100% software uptime
    - 6% average CPU usage
    - Normal memory pressure

    CAMERAS

    Street:
    - 10 movie files recorded
    - 41 image files recorded
    - 98.6 MB of data recorded
    - 0 errors
    - 100% camera uptime

    East Side:
    - 5 movie files recorded
    - 20 image files recorded
    - 36.9 MB of data recorded
    - 0 errors
    - 100% camera uptime

    Back Yard:
    - 0 movie files recorded
    - 0 image files recorded
    - 0 bytes of data recorded
    - 0 errors
    - 100% camera uptime

    Garage:
    - 8 movie files recorded
    - 18 image files recorded
    - 95.5 MB of data recorded
    - 0 errors
    - 100% camera uptime

    Kitchen:
    - 0 movie files recorded
    - 0 image files recorded
    - 0 bytes of data recorded
    - 0 errors
    - 100% camera uptime

    I'm golden now

    Cy
  • Great to hear that. It sounds like the problem was caused by the Mac going to sleep.

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