iOS app freezes
  • I use the iPhone app to view my 4 cameras and if I tap on any of them to select full size, then turn my iPhone to landscape, the live image freezes. A grey camera icon with a red cross through it appears. It doesn’t freeze if I keep it in portrait mode. Is this a bug in the software?
  • This sounds like a bug, though it isn't a known one, and I can't seem to reproduce the problem here. I believe we are currently in touch with you via email support about this, and will work with you directly to investigate this problem.
  • Thanks Ben. Yes Rod has helped with this. A couple of settings changes has resolved issue. Though he wants more info. With this weather in the uk I want to be far away from a hot computer so will answer his request when it is a bit cooler!! Thanks anyway

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