iOS11 - Notifications
  • Hi Ben

    since upgrade to iOS11, I do not receive any Notification(s) on iPhone/iPad for motion detection. Did I forget to setup something?

    regards Uwe
  • Hi Uwe, we are unaware of any particular problems with this. Some troubleshooting steps are as follows:

    - In SecuritySpy on your Mac, hold the Alt key and click on the File menu, then from the "Debug" submenu, select "Clear All iOS Notification Devices".

    - Then, go to the iOS app and turn off notifications for the camera(s) in question, then turn notifications back on.

    Does this fix it?
  • Hi Ben

    Thanks for quick reply. Did it according your instruction, now waiting for a motion detection. Can’t sumulate it by myself since I’m abroad in Malaysia atm...
  • OK, found it. Notifications were partially disabled for some Cams and iPhones/iPads due to any reasons, maybe during update or whatever... Now it works again. Thanks a lot!
  • Great to hear you managed to get everything back up and running.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!