SS(4.04) lost my capture drive...
  • Yesterday morning, shortly after 7am, I decided to look at the captures that occurred through the dark period, and found there were none. I looked at the web server homepage and the capture drive was no longer even there, but it was mounted and perfectly accessible in Finder. Everything returned to normal when I entered SS settings and re-set the capture destination to the exact same "Capture" drive, then saved on closing it.

    My last capture on the drive is 07-28-2016 14 C and it's only 39:57 long instead of an hour.

    Near that time, I have one of these in my log for each camera:

    7/28/2016 14:40:21: Error finding the capture destination for the camera "Front" - the default destination will be used instead (within the Documents folder). 4.0.4,9910,4 Failed to resolve bookmark. The file doesn’t exist. The file doesn’t exist.

    It seems my external capture drive spontaneously rebooted or something and SS didn't automatically recover it when it returned. I lost about 20h of captures before I realized it. I have SS set to not use up much of my startup disk.

    Any ideas what happened or why, and does something need changed?

  • When a custom capture destination becomes unavailable, SecuritySpy will revert to the Documents folder on the system drive (~/Documents/SecuritySpy/Captured Files/).

    This is only temporary, and SecuritySpy will switch back to the custom drive, but it may take a while (e.g. it generally requires the camera to be disarmed and then armed again). We'll have a look at how we can get SecuritySpy to go back to the custom destination more quickly.

    The files recorded during this period should still be there in your Documents folder (unless the auto-delete settings caused them to be deleted already).

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